Submitted 5/3/2012

"Thank you so much!!!!!!

I love my hot tub....but I love that everyone at Spring Dance are so amazing to work with!!!! I am so glad that I stopped in there and got my hot tub from you!!!!

Thanks again

Jeannine S
Owner of the Hot Spot Relay

Submitted 3/7/2012

"Dan, We would like to thank you for the service we received regarding the warranty on our Cantabria tub. This experience has reinforced our belief that the value received in the form of after sale service is far more important than using price alone in deciding where to purchase a hot tub. This has been the second tub purchased by us from Springdance, the first one being a Hotspring Grande and we continue to refer friends and family.

We would also like to compliment you and your company on the professional service and installation personnel both in the store and out in the field, Joe, Tom and Tim did a great job moving the tubs with minimal disruption to the deck or yard. Dan, it is obvious by your personal involvement in this situation that customer satisfaction is important to you and it shows throughout your company. Spring Dance has indeed exceeded our expectations.

Sincerely,

Jack and Eileen
Owners of the Caldera Cantabria

Submitted 3/9/2012

A note of thanks for the great service!

"I just wanted to send a little note with a huge word of thanks for all who have helped and are helping me with my Grande Hot Tub!

Submitted 2/27/2012

Superior Service and Knowledgeable Experts!!

"This is the first testimonial I have ever felt compelled to write.  I couldn't be more pleased with the decision to purchase my Hot Tub from Spring Dance. From the moment I walked into the Exton showroom, Dave greeted us with a warm and  friendly atmosphere that made us feel  comfortable to ask questions and explore all the various models and features.  He allowed us to go at our own pace.  

Dave is always there when we need him!  They answer any question I may have, from water care, to maintenance to A/V support.... I use my hot tub everyday that I can, Winter, Spring, Summer and Fall, and I have Spring Dance to thank for that!"

Submitted 1/10/2012

"William is courteous and extremely knowledgeable about the product and was always going out of his way in answering our questions each time they came up. He is a terrific asset to your company. I highly recommend him and Spring Dance to family and friends"

Deborah in Chalfont
Owner of the Hot Spot Rhythm

"I would like to thank you for all your patience and help with purchasing my new hot tub & gazebo. I want you to know that I was just about to purchase a similar product from a competitor of yours down the street. The reason I purchased from Spring Dance was because of your enthusiasm and knowldge of your products. Thank you for being a good listener and hearing what your customer wants and can afford. You displayed confidence in what you were selling by not following us around like a puppy dog but introducing us to our options. Your friendliness was very much appreciated with making this decision. Thanks again!!"

Jack & Peggy in Cinnaminson
Owners of the Hot Spring Grandee

"Danielle Halley in the West Berlin Showroom was so helpful w/ picking my new tub & if ur company picks a employee of the month/ year she should definitely win!!!! THANKS 4 Having informative reps!!!"

Steve in West Berlin
Owner of the Hot Spot SX

"I just wanted to thank you for such good service from Spring Dance! Our new cover came just in time for all this snow. I don’t think the old cover could have withstood the rest of this winter. This cover seems to be made much better and we are so happy that you helped us. We will surely recommend your company to any friends who are prospective hot tub owners."

Elaine in Exton

"Hey Jeff, Just wanted you to know how pleased we are with the new addition. Everything was smooth from the initial discussion- to the home visit- to the installation and now daily use. On the coldest of nights thus far, we have enjoyed the idea that relaxation is just outside the back door and up a few steps. Your knowledge and low pressure sales style made us comfortable with the whole process.

Just as an aside...............when you see the installation crew, thank them for their hard and efficient work. Also appreciate the recommendation of the electrician. I will call him in the future for other jobs."

John in Moorestown
Owner of the Hot Spring Vanguard

Submittted 2/27/2012

"The few times I've needed a service visit, Cathy, on the Service Team, promptly handles and troubleshoots my concern. The technician's are superb! There is one particular Expert , George, he is an absolute Wizard. I learn so much from him at every visit. I sit outside while he works and I get to tap into his vast knowledge of not only his Products, but the Industry, as a whole. He is truly a Genius. I use my hot tub everyday that I can, Winter, Spring, Summer and Fall, and I have Spring Dance to thank for that!"

Kathy in Downingtown
Owner of the Hot Spring Grandee

Submittted 2/16/2012

"I love George! He is so knowledgeable I like it when he comes so I can learn more about my hot tub.He’s the best!”

Kathy in Downingtown
Owner of the Hot Spring Grandee

“George did a great job! He communicated well, had all the parts with him, he was in and out quickly. When I called to schedule service, you sent George out in 2-3 days and that made me happy! Please tell George and his boss what a great asset George is to your company!”

Dave in Cheltenham
Owner of the Hot Spring Grandee

"I want to thank you for taking care of the repair of my tub yesterday. I was home when the mechanic came out and was able to watch him work.He had a very professional aura with a great customer service attitude. The knowledge he has on the workings of the unit, how to trouble shot it and make the repair were very apparent. Thanks again for making it all come together."

Jim in Southampton
Owner of the Hot Spring Jetsetter

"Just wanted to let you know that the delivery of my hot tub yesterday was great. The three guys that delivered the spa were extremely helpful and meticulous. They wipped down the spa and cleaned it up once in place. The unit walk though was extremely helpful. They were very professional and should be commended."

Bruce in Yardley
Owner of the Caldera Palatino

"....Just as an aside...............when you see the installation crew, thank them for their hard and efficient work. Also appreciate the recommendation of the electrician. I will call him in the future for other jobs."

John in Moorestown
Owner of the Hot Spring Vanguard