Customer Reviews

“Very customer service oriented. We had a delay in delivery due to delays in completing the pad site for our hot tub (thank you Hurricane Sandy!). However, the warehouse employees were very accommodating and patient, and were able to schedule our delivery right away when we were ready.”

“Just want to say your teams have exceeded all our expectations. From the sales team & their knowledge to the delivery & service teams professional work ethic. We have had our tub approximately 1 month and are very happy with it.

In the beginning we needed some hand holding to get this up and running. The service staff went above & beyond to help us and we appreciate it.

We are so happy we decided to buy from your Jamison Store. A lot of places sell tubs, but you are the experts we rely on. We will recommend you anytime…”

[In response to a question asking him to name two Factors that helped him select our product]

“Sincerity of owner, plus the fact he came to my house to help with layout. William in the store was patient and very knowledgeable. He continues to help me AFTER the purchase which is the most important factor. Beautiful store–very clean. Great Experience. Best purchase I ever made for myself.”

Thank you so much!!!!!!

“I love my hot tub….but I love that everyone at Spring Dance are so amazing to work with!!!! I am so glad that I stopped in there and got my hot tub from you!!!!

Thanks again

Ps Danielle rocks!!!!!”

A note of thanks for the great service!

“I just wanted to send a little note with a huge word of thanks for all who have helped and are helping me with my Grande Hot Tub!

Recently I had a chlorine issue..that was quickly identified, rectified, and Springdance stood by their product in helping me get the proper replacements. The team has been fantastic and outwardly eager to have me contact them with questions..a rare commodity these days.

A special thanks to David in the Exton showroom. He has been exceptionally helpful in water testing..treating..and above all giving me the confidence that I don’t need a chemistry degree to maintain my tub…few and far between do people show this much concern for their customers AFTER the sale..thanks David.

To all, keep up the great work and I do appreciate every one’s help!”

“Dan, We would like to thank you for the service we received regarding the warranty on our Cantabria tub. This experience has reinforced our belief that the value received in the form of after sale service is far more important than using price alone in deciding where to purchase a hot tub. This has been the second tub purchased by us from Springdance, the first one being a Hotspring Grande and we continue to refer friends and family.

We would also like to compliment you and your company on the professional service and installation personnel both in the store and out in the field, Joe, Tom and Tim did a great job moving the tubs with minimal disruption to the deck or yard. Dan, it is obvious by your personal involvement in this situation that customer satisfaction is important to you and it shows throughout your company. Spring Dance has indeed exceeded our expectations.”

“This is the first testimonial I have ever felt compelled to write.  I couldn’t be more pleased with the decision to purchase my Hot Tub from Spring Dance. From the moment I walked into the Exton showroom, Dave greeted us with a warm and  friendly atmosphere that made us feel  comfortable to ask questions and explore all the various models and features.  He allowed us to go at our own pace.

Dave is always there when we need him!  They answer any question I may have, from water care, to maintenance to A/V support…. I use my hot tub everyday that I can, Winter, Spring, Summer and Fall, and I have Spring Dance to thank for that!”

“William is courteous and extremely knowledgeable about the product and was always going out of his way in answering our questions each time they came up. He is a terrific asset to your company. I highly recommend him and Spring Dance to family and friends”